Terms & Conditions


Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern bethefrontpage.com’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘bethefrontpage.com’ BTFP’ ‘us’ or ‘we’ refers to the owner of the website SRM Systems Limited whose registered office is 299 Northborough Road, London SW16 4TR . Our company registration number is 1767594 registered in the United Kingdom. The term ‘you’ refers to the user or viewer of our website or purchaser of our products.

The bethefrontpage.com website and associated products have been designed to make people feel special and provide Recognition, Acknowledgement, and Honour to key events and occasions in peoples’ lives. It is the intention that our products should bring happiness to the recipient.

Users are free to edit the bethefrontpage.com headlines and article; create their own headline and articles; or upload photographs, videos and audio files, provided:

  • The content is not: defamatory, racist, hate speech, threatening, or pornographic; does not incite violence; or contains graphic or gratuitous violence; or, is likely to cause offence or distress;
  • It is not intended to bully, intimidate, threaten or harass any person;
  • It is not intended to deceive or misrepresent any person, company, organisation or institution;
  • You do not create any content that violates someone else’s rights including copyrights or otherwise violates the law.

User Generated Content

In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to our website, for whatever purpose.

You grant to us a worldwide, perpetual, irrevocable, non-exclusive, royalty-free licence to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media. You also grant to us the right to sub-license these rights, and the right to bring an action for infringement of these rights.

Your user content must not be illegal or unlawful, must not infringe any third party’s legal rights, and must not be capable of giving rise to legal action whether against you or us or a third party (in each case under any applicable law).

You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.

At our own discretion we reserve the right to edit or remove any material submitted to our website, or stored on our servers, or hosted or published upon our website.

Notwithstanding our rights under these terms and conditions in relation to user content, we do not undertake to monitor the submission of such content to, or the publication of, such content on our website.

We cannot be held responsible for common errors such as misspellings or punctuation errors.

You will not use our copyrights or any confusingly similar marks without our prior written permission.

You agree not to use the website directly or indirectly for any of the restricted purposes set out above or for unlawful purpose or so as to cause distress or offence to any person and we reserve the right not to process your order if we decide that you are using the website for such purposes and may ban you from placing orders with us in the future. In such an event we will refund any payment made by you.


You must be over 18 years of age to purchase any item from us and by agreeing to these terms and conditions you warrant and represent that you are at least 18 years of age.

We reserve the right not to process your order if we decide that you are using bethefrontpage.com for inappropriate purposes and reserve the right to ban you from placing orders with us in the future. In such an event we will refund any payment made by you.


If you wish to cancel an order you must do so before it is produced and dispatched. Where orders have already been dispatched the goods must be returned in accordance with the “Returns and Exchanges” section below.

If you wish to cancel any personalised item you must inform us prior to work on the order being commenced. It should be noted that production of personalised products can begin almost immediately you have completed your order. Customers wishing to cancel an order should email cancel@bethefrontpage.com.com at the very earliest opportunity.

Returns and Exchange

We are not generally able to accept returns/exchanges on any personalised products. It is important that you carefully check your orders on screen and the email confirmation as we cannot refund products where you have incorrectly spelt text.

Before making any return please see our latest Returns Instructionsand in any event you must email returns@bethefrontpage.com and you will be issued with a “returns number” and “returns address. Returns should be marked for the attention of the Returns Department, clearly marked with the returns number and sent to the “returns address” .

bethefrontpage.com cannot be held responsible for items that go missing during transit and we recommend customers use a Recorded Delivery/Signature Required service for returns.

Restricted Access

Access to certain areas of our website is restricted. We reserve the right to restrict access to other areas of our website, or indeed our whole website, at our discretion.

If we provide you with a user ID and password to enable you to access restricted areas of our website or other content or services, you must ensure that that user ID and password is kept confidential.

We may disable your user ID and password in our sole discretion without notice or explanation.


You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.

Breaches of these terms and conditions

Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, we may take such action as we deem appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.


We may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of our website from the date of the publication of the revised terms and conditions on our website. Please check this page regularly to ensure you are familiar with the current version.


We may transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.


If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in full effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Exclusion of third-party rights

These terms and conditions are for the benefit of you and us and are not intended to benefit any third party or be enforceable by any third party. The exercise of our and your rights in relation to these terms and conditions is not subject to the consent of any third party

Entire Agreement

These terms and conditions, together with our privacy policy, constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous agreements in respect of your use of this website and products.


This agreement will be governed by and construed in accordance with English law, and any disputes relating to this agreement will be subject to the exclusive jurisdiction of the courts of England and Wales.